COURSE OVERVIEW
As competition in the corporate space gets keener, one section of every business that is key is the customer experience department. Customers who always come back and refer others, is as a result of their experiences with the company and therefore the people in charge need to be trained constantly. In this 1 day workshop, customer experience representatives and Officers will be tutored on how to professionally handle clients as the first point of call and give them a reason to always come back.
This programme is specifically designed for Customer Experience Officers, Receptionists, Call Centre Agents and Front Desk Officers.
FEE: GH¢ 1,350.00, Exclusive of Tax.
DATES:
16th May, 2024
11th July, 2024
DURATION: 1 DAY
VENUE: 15 LABONE CRESCENT, NORTH LABONE ACCRA.