Enterprise Content Management System (ECM)

This programme was specifically designed for:

  • Business Managers,
  • IT Managers,
  • Compliance Officers,
  • Archivists,
  • Librarians,
  • Risk Managers,
  • Records Managers,
  • Information Managers
  • Office Administrators ( Pas , Secretaries , Receptionists)
  • Legal Assistant
  • Risk Managers
  • Filing/Registry Clerks

Course Benefits

  • position yourself to be tomorrow’s leader by enhancing your business and professional skills;
  • learn global best practices for planning and implementing ECM in relation with SharePoint for EDRMS
  • discover real world solutions and best practices for challenges you face;
  • learn from experts in the field who are able to answer your questions, available to address your comments, and willing to accept your feedback; and be allowed to use the associated logo and title on your business card, email signature, web page, etc.

Day I

ECM Strategy (Why ECM?)

  • Understand the concept of ECM and its business drivers
  • Be able to justify a wakeup call, about the need for best practice ECM
  • Make an explicit link between ECM and the current situation
  • Structure for identifying information assets
  • Enable content collaboration and reuse across an organization
  • Identify necessary resources and responsibilities for ECM
  • Explore the implications of a strategic ECM decision
  • Gain commitment for change
  • What is involved and who is responsible?

ECM Concept (What is ECM?) Part A

Understand the information lifecycle, focusing on electronic content: capture, store, manage, preserve and deliver.

Day II

ECM Concept Part B

  • Consider the sources of information and appropriate capture mechanisms
  • Decide upon relevant storage models including audit trail and storage technologies
  • Consider the different concepts for managing information and content, such as BPM, Workflow, Collaboration, and Business Continuity
  • Review digital preservation techniques
  • Consider different ways of delivering information and content to employees, partners and customers
  • Decide upon re-purposing and interoperability
  • Review necessary metadata and indexing
  • Explain the concepts of classification and different approaches depending on local business needs
  • Cover search and retrieval
  • Discuss different levels of access control and security
  • Define interfaces, legacy systems and migration
  • Understand the impact of legislation, standards and regulation


ECM Process (How do you implement ECM?)

  • Manage an ECM program consisting of several coordinated projects
  • Identify the new roles, responsibilities and organizational structure necessary to provide governance and management
  • Understand the Concept of Operations: as a shared vision of an ECM future
  • Plan and execute an Information Survey: what information do we have?
  • Develop a Business Case for ECM
  • Identify the business requirements of ECM systems
  • Develop and implement a Business Classification Scheme
  • Understand details of user groups and users
  • Recognize the impact of implementing ECM on the organizations IT infrastructure
  • Plan Pilot Implementation / Model Office
  • Plan roll-out stage of ECM Projects
  • Recognize the steps involved in sustaining ECM after implementation and realising the benefits

Day IV

Allow participants to test and use their new knowledge for planning, designing and implementing ECM.

  • Introduction of Case Studies
  • Group 1 Strategy
  • Group 2 Concepts
  • Group 3 Process
  • Develop possible solutions
  • Presentations by Groups
  • Evaluation & Discussions
  • Post-Workshop Case Study

FEE: USD 4,500.00

DATE: 8th – 12th July, 2024